7-DAY money back guarantee!
Even though we know you would be highly satisfied with our products, we offer you a risk free choice. If you are not satisfied with your item for any reason, you may return it within the 7 days of receipt. No questions asked. We will be glad to return your money or send you a replacement. Below are the instructions for returning the item:
- Do not remove the original tag from jewelry
- Call 314-391-6400 and get an RMA number
- Use the original box and package material while returning the product
- Include the copy of your invoice and write the RMA number on the invoice
- Use insured shipment
- Flat fee of $6 Shipping/handling charges will be deducted while issuing the refund
30-DAY exchange policy
This policy applies only to the defective items. This should never happen but if you find any thing wrong with our item, we will fix it or replace it for free within 15 days from the date of purchase. Below are the instructions for exchanging your item.
- Call 314-391-6400 and get an RMA number
- Use the original box and package material while returning the product
- Include the copy of your invoice and write the RMA number on the invoice
- Use insured shipment
- If our item is proved to be defective, we will reimburse your shipping expenses and we will ship the replacement for free.
- If the item is not found to be defective, we will not reimburse your shipping expenses. We will return your item backif you pay for shipping.